Coach: “You need to rotate your backstroke more.”
Swimmer: “Do WHAT?”
Coach: “Every time you take a stroke, point your belly button at the side of the pool!”
Swimmer: “OH! Okay!”
The key to effective communication is framing it in a way that makes sense to your audience, using language and images they understand. While this might seem very basic, this is a lesson that took me a long time to learn, and despite my enthusiasm as a young coach, I didn’t do a good job of communicating. I delivered information to younger and newer kids the way it was given to me: using terminology and jargon. I had forgotten what it felt like to not know what “rotate” or “pivot” or “streamline” meant, forgot what it was like to not have a mental picture to go with those terms. I was enamored of being a Coach, and having the status to tell other kids on the team what to do. I was not noticing the confusion on their faces when I gave instruction, and then not understanding why they couldn’t execute the sets.
There was no “lightbulb” moment on this one. My understanding grew with time and maturity, with doing private lessons and tailoring those to the individual, with teaching group lessons to three-year-olds (ACK!), with having older coaches set an example, with working Special Olympics in high school, with becoming a parent, with working with swimmers with autism and developmental delays. My understanding grew as my ability to empathize grew. The more I could put myself in the place of the six-year-old, the better I became at teaching the six-year-old.
As the giver of the information, it was incumbent upon me to meet my audience where they were at, to give the information in a way that made sense to them, and not just in a way that made sense to me or was convenient for me. I don’t know about you, but I had too few people in my life who modeled this. I had to learn this by trial and error, motivated by the desire to help my swimmers “get it”, even if it meant I had to say it 10 different ways, and demonstrate it twice.
Remember: if the person listening to you doesn’t seem to understand what you are saying, it just might be YOUR lack of clarity, and not that they are deficient in some way. Try again. And again, if you have to.